Privacy Policy
Linktaq ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Contact details: name, email address, phone number, and shipping address provided when you place an order.
- Card customization data: profile links, social handles, images, logos, or other content you provide to be programmed onto your NFC card.
- Payment information: payments are processed securely by Razorpay. We do not collect or store your card, UPI, or banking details on our servers.
- Technical data: basic browser and device information collected automatically for website functionality and security.
2. How We Use Your Information
- To process, personalize, manufacture, and ship your order.
- To communicate with you about your order status, support requests, or updates.
- To improve our website, products, and customer experience.
- To comply with legal and regulatory obligations.
3. Payment Security
All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment details are encrypted and handled directly by Razorpay in accordance with their own privacy and security policies. Linktaq does not have access to or store your full payment credentials.
4. Sharing of Information
We do not sell or rent your personal information. We may share necessary details with trusted third parties strictly for order fulfilment, such as:
- Payment processors (Razorpay) for transaction processing.
- Courier/logistics partners for delivery of your order.
- Service providers who help us operate our website, under confidentiality obligations.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests within a reasonable timeframe.
7. Cookies
Our website may use basic cookies to ensure proper functioning and to understand general usage patterns. You can control cookie preferences through your browser settings.
8. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please visit our Contact Us page.